Technical customer support

Everyone talks about customer focus - we practice it.

The success of our company is determined by one key factor: the success of our customers. In addition to the 100% reliability of our products and services, providing the best possible support for all questions is a matter of course for us - advice based on clear identification with your specific business goals and a thorough internalization of your requirements. For long-term partnerships of equals - and for profitable decisions.

Our technical customer support services:

  • Continuous technical support from the development phase to the finished product
  • Optimal identification and realization of customer requirements with respect to technology and cost-effectiveness
  • Strong interlinking of the customer/ThyssenKrupp Stahl-Service-Center process chain
  • Prompt support in the event of problems
  • Regular exchange of experience
  • Use of the technological expertise available in the ThyssenKrupp Steel AG group